Refund Policy

At Patricia Rein Style Studio, we strive to deliver outstanding products and services. Your satisfaction is important to us. This policy outlines our approach to returns, exchanges, and refunds to ensure your experience remains positive and transparent.

Returns and Exchanges

• If you are not satisfied with your purchase, please contact us within 3 days of receiving your product or service.
• Products must be unused, in original packaging, and accompanied by proof of purchase.
• Services are non-refundable once completed, but if you have concerns, please let us know so we can address them promptly.
• Exchanges are available for defective or incorrect products, subject to stock availability.

Refund Process

• Once your return or exchange is approved, we will initiate a refund to your original payment method.
• Refunds are typically processed within 7 business days after approval.
• If payment was made via GCash or bank transfer, please allow additional time for your bank or payment provider to process the refund.

Exceptions

• Customized products, opened beauty items, and completed salon services are not eligible for refunds unless there is a clear defect or error.
• Promotional or discounted items are final sale, unless otherwise stated.

How to Request a Refund

• Contact us by email at contact@patriciareinstudio.com or phone at +63 956 842 0935.
• Provide your name, order number, and details of your request.
• Our team will review your request and guide you through the process.

Policy Updates

We reserve the right to update our refund policy as needed. Any changes will be posted here, so please check this page periodically for updates.

Questions?

If you need more information or have concerns, please get in touch. We are committed to making your experience with Patricia Rein Style Studio as smooth and enjoyable as possible.